Terms of service

Effective Date: 7-8-2025

Welcome to JLY Healthcare! These Terms of Service (“Terms”) govern your use of our website, products, and services provided by JLY Healthcare (“we”, “us”, or “our”). By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

 

Eligibility

To use our services, you must be at least the age of majority in your state or province of residence. By using this site, you represent that you meet this requirement and have given us your consent to allow any minor dependents to use this site.

 

Product & Service Availability

All products and services are subject to availability. We reserve the right to discontinue any product at any time, or limit the quantities of any products or services we offer. Prices are subject to change without notice.

 

Account & Subscription

You may need to create an account to access some of our services or make recurring purchases.

  • Subscribe & Save: You may opt into our subscription service to receive recurring deliveries. Subscription plans can be managed through your account dashboard. You may skip, pause, or cancel at any time, provided changes are made at least 48 hours before your next billing date.

  • No refunds will be issued if a cancellation is made after the billing date or if the product has already been shipped.

  • Subscription plans may or may not be eligible for additional store discounts. If applicable, discounts will only apply to the first subscription purchase.

  • If a subscribed product reaches end-of-life (EOL), we will contact you with options to exchange, cancel, or update your plan to a replacement product.

 

Shipping Policy

We ship to most regions, but please note:

  • Regional Shipping Limitations: Certain products may only be shipped within specific regions due to limited distribution rights.

  • Shipping costs and estimated delivery times are outlined at checkout. All delivery dates provided are estimates and not guaranteed.

 

Returns & Refunds

Our return and refund policy is available on our website. Please refer to it for information regarding eligibility, timelines, and instructions.

 

Intellectual Property

All content on this site—including logos, product descriptions, images, and designs—is the property of [Your Company Name] and is protected by copyright and intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the service without our express written permission.

 

Prohibited Uses

You are prohibited from using the site or its content:

  • For any unlawful purpose

  • To solicit others to perform or participate in unlawful acts

  • To violate any regulations, rules, laws, or local ordinances

  • To infringe upon or violate our intellectual property rights or the rights of others

 

Limitation of Liability

We are not liable for any direct, indirect, incidental, punitive, or consequential damages resulting from your use of the website or products purchased through it.

 

Governing Law

These Terms are governed by and construed in accordance with the laws of Singapore.

 

Changes to Terms

We reserve the right to update or change these Terms at any time. Changes will take effect immediately upon posting on our site. It is your responsibility to check for updates periodically.

 

Contact Information

For any questions regarding these Terms of Service, you may contact us at hello@jlyhealthcare.com.